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MOBILE ALERTS

Mobile Alerts is a feature that allows you to receive email or push notifications on your phone or tablet, alerting you of banking transactions that occur on your account. With Mobile Alerts, you will know the specifics of any activity on your account at your convenience, anytime, anywhere. And best of all, it’s free!

Benefits and Features:

  • Receive alerts for only the specific banking transactions that you request
  • Fast and easy to setup and manage
  • Manage your accounts anytime, from anywhere

Getting Started is Easy:

  1. Be sure you have the latest version of our Mobile Banking App (iPhone®*, iPad®* or Android™*) or visit m.bankofoklahoma.com from any smartphone/tablet that is web enabled.
  2. Use your Online Banking Username and Password to login
  3. Select “Setup Alerts” from the menu list (or "Alerts" on iPad / mobile site)

 

*By clicking on this link, you will leave www.bankofoklahoma.com. Bank of Oklahoma is not responsible for the content of or products and services provided by this site nor does it guarantee the accuracy of information contained in this site (with the exception of the Bank of Oklahoma Mobile Banking App and App page). This link will direct you to an Internet site which contains information that may be useful to you.

Mobile Alerts can be received on most iPhone® and Android™ phones, iPod touch® and iPad®, and most Smartphones.

iPhone/iPad/iPod Touch® requirements:

  • iOS 5.0 or higher

Android™ requirements:

  • OS 2.3 or higher

All other smartphone requirements:

  • Must be web-enabled

Frequently Asked Questions

What are Mobile Banking Alerts?

Mobile Banking Alerts is a free feature that sends either an email or push notification regarding specific bank transactions and/or information that you previously requested to receive.

What operating system is required to activate Mobile Banking Alerts?

iPhone or iPod Touch users will need iOS 5.0 or later. Anyone on an iPhone 3GS or iPod Touch 3 or higher can use this operating system.

Android users will need 2.3 or later operating system. Most phones use this system; however, your service provider can confirm whether or not your phone meets the requirements.

All other Smartphones must be browser enabled phones.

How do I enroll for Mobile Banking Alerts?

iOS and Android users: Log in to our Mobile Banking App, select the menu button in the upper left hand corner, and tap “Setup Alerts” from the menu list.

All other Smartphone users: Log in to our Mobile Banking Website, select “Alerts” from the menu, and tap “Setup Alerts” from the menu list.

How do I manage Mobile Banking Alerts?

iOS and Android users: Log in to our Mobile Banking App, select the menu button in the upper left hand corner, and tap “Manage Alerts” from the menu list.

All other Smartphone users: Log in to our Mobile Banking Website, select “Alerts” from the menu, and tap “Manage Alerts” from the menu list.

Can I set-up or manage Mobile Banking Alerts in Online Banking?

This function is not enabled at this time.

What is a Push Notification?

A Push Notification allows an app to send information to your phone (via a badge, alert, or pop up message,) even when the app isn’t in use. Our Push Notification system will send you a message, and when you touch it, it will direct you back to our Mobile Banking App to log in.

What types of Alerts are available?

There are many options available. Choose from the custom account alerts list below and receive them by email or push notification on your mobile phone.

  • Deposit
    • A deposit alert will be sent when a deposit matching the amount you set is deposited.
  • Withdrawals
    • ATM Withdrawal
      • An ATM withdrawal alert will be sent when an ATM withdrawal exceeds a dollar amount you set.
    • Check Amount
      • Check Amount alerts are sent when a check posts to your account and exceeds the dollar amount you set.
    • Debit Card
      • Debit Card alerts are sent when a transaction has posted to your account and exceeds the dollar amount you set.
    • Online Banking Transfer
      • You will receive an Online Banking Transfer alert (withdrawal only) when an online banking transfer occurs and exceeds the dollar amount you set.
    • Electronic Deduction (ACH)
      • Electronic Deduction (ACH) alerts are sent when an electronic draft is deducted from your account and exceeds the dollar amount you set.
  • Account Status Alerts
    • Low Balance
      • A daily alert will be sent when your account balance falls below a dollar amount you set.
    • Daily Balance
      • A daily alert will be delivered advising of the balance on your account.
    • Specific Check
      • A Specific Check alert will be sent when a check posted to your account matches the check number you specify.
    • Direct Deposit
      • A Direct Deposit alert will be sent when a direct deposit is posted to your account.
Will Alerts help to prevent banking fees?

Mobile Banking Alerts can help prevent fees by allowing you to actively manage your bank accounts at your convenience, anytime, anywhere. We do our best to provide alerts in a timely manner with accurate information, but alerts may be delayed or prevented by a variety of factors beyond our control. We cannot guarantee the delivery of alerts nor the accuracy of the content. We are also not responsible for any actions taken (or not taken) by you or any third party as the result of an alert.

Can I change my primary email address within Mobile Banking Alerts?

Yes. iOS or Android users can simply navigate to the menu from the upper left hand corner and select “Manage Alerts”. From there , an email address can be updated.

All other Smartphones users can select “Alerts” from the menu and tap on “Manage Email Address”. From there you can update your email address

I signed up for Mobile Banking Alerts and would like to stop receiving Online Banking Alerts. How do I turn them off?

Log in to Online Banking, click on the “Alerts” tab and delete the alert you no longer wish to receive.

How do I stop receiving Mobile Banking Alerts?

iOS and Android users: Log in to our Mobile Banking App, navigate to the menu from the upper left hand corner ,and select “Manage Alerts”. From there you will be able to turn off the alert you no longer wish to receive.

All other Smartphone user: Log in to our Mobile Banking Website, select “Alerts” from the menu and tap on “Manage Alerts”. From there you will be able to turn off the alert you no longer wish to receive.

What will happen to a Push Notification after I view it?

To find an alert using an iOS or Android device, log in to our Mobile Banking App, navigate to the menu from the upper left hand corner, and tap “View Alerts” to view your alert history. You will be able to view up to the last 90-days of your alerts from our Mobile Banking App.

For all other Smartphones, log in to our Mobile Banking Website, click on ‘Alerts” in the menu and select “View Alerts” to view your alert history. You will be able to view up to the last 90-days of your alerts from our Mobile Banking App.

How soon will I get an Alert?

In general, our Mobile Banking Alerts are sent close to real-time. This means we will do our best to notify you of the selected activity as close as possible to the time it has occurred. How quickly, and the frequency of the alert, are based on the type of alert selected. For more details on when alerts are delivered, refer to the types of alerts available within the Mobile Banking App.

Apple, the Apple logo, iPhone, iPad, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.  Android is a trademark of Google Inc.

© 2014 Bank of Oklahoma, a division of BOKF, NA. Member FDIC. Equal Housing Lender.