Online and Mobile Banking

With our Online Banking Guarantee, you can be assured you will be fully covered with your online experience at Bank of Oklahoma — we guarantee it!

• You are 100% covered should any unauthorized activity occur without your consent in Online Banking if you tell us within sixty (60) days of the transaction first appearing on your statement.
• We use encryption methods and other advanced technologies to protect your account information and privacy.
• We are committed to completing fund transfers between your Bank of Oklahoma accounts on time and according to your instructions.
• We will refund any late fees that are imposed by commercial billers based in the United States if we fail to timely initiate transfers.
• We are committed to stopping payments according to your instructions.

In order to qualify for this guarantee;

• You must follow our Online Banking Terms and Conditions.
• You must review your account statement regularly and promptly report any unauthorized activity.
• You must never reveal your online username and password to anyone.
• You must not leave your computer unattended when using Bank of Oklahoma's Online Banking product.
• You must request transactions to take place in a timely manner according to the Online Banking Terms and Conditions and have sufficient funds in your account to complete the transaction.
• You will not make "restricted" Bill Pay payments, such as court-ordered payments, tax payments, securities settlements or international payments.
• You must request reimbursement of late fees in writing within thirty (30) days of the commercial biller's invoice showing the late payment charge. You must also provide a copy of the invoice with your request.